SheTech offers remote support using software called TeamViewer which can be downloaded and installed on your device completely free of charge. Once installed, it enables us to see your screen just as you see it and we can then set about resolving any problems without having to be in the room.
Click here if you would like to find out a bit more on the TeamViewer website. Alternatively, if you have already contacted SheTech and now wish to start a pre-arranged TeamViewer session with us, the ‘Download TeamViewer’ button below will download the software onto your computer.
If you have any questions, please contact us.
To access remote support from SheTech, software called TeamViewer needs to be downloaded and installed on your device. Either Amanda or Tony will talk you through this simple procedure.
The TeamViewer software that we use at SheTech can be downloaded and installed on your device completely free of charge.
No one else will be able to access your computer during the remote support session. The software used is very secure and only SheTech will have access via the unique codes required to link directly to your computer.
No, your computer cannot be accessed after the session has ended.
Computers, laptops, tablets and mobile devices can all be accessed by remote support.
Yes, a strong internet connection is needed for downloading the remote support software.
